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Tasks for Head of Business Change >

Process Milestone Task Guidance
Opportunity Scanning External Scan

Assess the organisational impact of any change.

Depending on the proximity of the idea (sooner or later) there is likely to be knock on effects to current and planned changes, you would be considering if these can be resourced and impact on performance of the organisation.

Opportunity Scanning Internal Scan

Assess the organisational impact of any change.

You may well be the source of the idea that has come about as a result of change team activities spotting an opportunity or a threat.

Depending on the proximity of the idea (sooner or later) there is likely to be knock on effects to current and planned changes, you would be considering if these can be resourced and impact on performance of the council.

Opportunity Scanning Idea Strategic Assessment

Provide impact assessment on the effect business performance.

Impact assessment on current change plans.

The impact assessment should take a holistic view of change capability within the operational areas and potentially in the supply chain as well.

Consider whether this idea will fit with current plans or whether it will create a change of direction that will require careful communications.

There may also be an impact on the effort needed from the change team that will require more or less resources.

Opportunity Scanning Portfolio Gate 1

Confirm change team plan.

The analysis will have been undertaken at the Idea Strategic Assessment milestone, so at this point your concerns should have been considered and the impact on the change plans.

The plans for business changes and resourcing should now be updated to reflect the decision.

Opportunity Management Portfolio Adoption

Confirm the level of involvement required from the change team.

Involvement will depend on the level of impact on the business architecture and the significance of the change.

It may be that you only need to be involved in the gate reviews rather than sitting on the actual programme and project boards.

Opportunity Management Delivery brief established

Confirm change team commitments.

Whether a programme or project brief, it will need to have your signature to confirm that the impact assessment on the change team has been reviewed and you are happy with the direction.

Opportunity Management Portfolio Gate 2

Sign off change team alignment.

As part of the Internal Scrutiny Gate procedures you should ensure that the direction and change being proposed by the initiative is aligned with the ability of the organisation and the change team to support it.

Close the programme Portfolio Gate 3

Sign off change team alignment.

As part of the Internal Scrutiny Gate procedures you should ensure that the direction and change being proposed by the initiative is aligned with the ability of the organisation and the change team to support it.

Define the programme Delivery Strategy defined

Confirm that the Business Change Team is sufficiently engaged in the decision processes.

The main involvement should be involvement in the impact of change requests change plans and benefits release activities.

Define the programme Programme Gate 1

Sign off change team alignment.

As part of the Internal Scrutiny Gate procedures you should ensure that the direction and change being proposed by the initiative is aligned with the ability of the organisation and the change team to support it.

Design the programme Programme Gate 2

Sign off change team alignment.

As part of the Internal Scrutiny Gate procedures you should ensure that the direction and change being proposed by the initiative is aligned with the ability of the organisation and the change team to support it.

Delivering the Tranches Major capability achieved

Business change team should sign off completion of their transition plans.

The transition should now be completed and there should be a withdrawal plan for the resources.

Delivering the Tranches Programme Gate 3

Sign off change team alignment.

As part of the Internal Scrutiny Gate procedures you should ensure that the direction and change being proposed by the initiative is aligned with the ability of the organisation and the change team to support it.

Define the outcomes Business requirements developed

Provide specialist business analysis resource.

Developing requirements may be LEAN or other specific skills to help with the analysis and modelling the options.

Define the outcomes Project Gate 1

Sign off change team alignment.

As part of the Internal Scrutiny Gate procedures you should ensure that the direction and change being proposed by the initiative is aligned with the ability of the organisation and the change team to support it.

Design the capability Project Gate 2

Sign off change team alignment.

As part of the Internal Scrutiny Gate procedures you should ensure that the direction and change being proposed by the initiative is aligned with the ability of the organisation and the change team to support it.

Develop the capability Business Operating Model refined

Conduct change impact assessment based on the revised Business Design model.

Now the Business Design model has been refined, the level of change will be clearer, so you should be able to develop a gap analysis of the implications of changes to the Business Design model.

Develop the capability Business acceptance testing completed

Provide testing support.

The business change team experience will be helpful in supporting or backfilling operational resources involved with acceptance testing.

Develop the capability Project Gate 3

Sign off change team alignment.

As part of the Internal Scrutiny Gate procedures you should ensure that the direction and change being proposed by the initiative is aligned with the ability of the organisation and the change team to support it.

Deliver the capability Business/operational readiness assessment

Conduct impact assessment of readiness.

Business change team should lead the impact assessment and confirm that the organisation is stable and ready to undertake transition, care should be taken that the right business performance criteria and measures are being used.

Deliver the capability Implementation completed

Deploy business change team support.

Additional and specialist resources should now be deployed to support the transition activities of the project.

Deliver the capability Outcomes achieved

Deploy business change team support.

Additional and specialist resources should now be deployed to support the transition activities of the project.

Deliver the capability Project Gate 4

Sign off change team alignment.

As part of the Internal Scrutiny Gate procedures you should ensure that the direction and change being proposed by the initiative is aligned with the ability of the organisation and the change team to support it.

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