Design the programme |
This process will develop the Governance controls that will keep the programme on track. Once completed, the programme will have: a. A fully defined Business Case b. Organisational structure for the delivery c. A set of strategies for maintaining control during delivery |
Objective:
Formalise the projects that will be required to deliver the Blueprint.
Detail:
In the previous stage high level information was gathered about what projects would be needed to deliver the Blueprint and Tranches.
This now drops into further detail and clarifies what projects will be required, and how they will be configured, potentially into workshops.
The other key area of focus is which existing projects will now be terminated or have their direction changed to align with the programme.
Governance Structure
Task:
Ensure that project objectives are aligned with the programme.
Identify sponsors for the projects.
Approval project board structures.
Impact assessment on the programme board structure.
Update the dependency network.
Task:
Ensure that project objectives are aligned with the programme.
Identify sponsors for the projects.
Approval project board structures.
Impact assessment on the programme board structure.
Update the dependency network.
Guidance:
This work should be led by the Programme Manager. Some early partnerships may be coming into place with suppliers, who may be able to provide expert input.
The governance of existing projects may need to change now and new projects will need at least a sponsor allocated, there may not be sufficient information to identify project boards at this stage.
There is also a danger that that sponsors may be overloaded, so try not to allocate more than one project per sponsor if possible.
The structure of the programme board may need to change as a result of the project dossier design and changes to sponsorship.
Input:
Tranche Plan
Delivery strategy
Documents:
Links:
Output:
Changes to existing project governance
Project sponsors allocated
Programme board governance changes applied
Management Control
Task:
Develop the project mandates for each project needed to achieve the blueprint.
Ensure that the control standards for projects are incorporated into the design.
Update the dependency network between the programmes.
Update the dependency network between the projects within the programme.
Impact assessment on project controls.
Impact assessments on programme controls.
Impact assessment on physical assets.
Task:
Develop the project mandates for each project needed to achieve the blueprint.
Ensure that the control standards for projects are incorporated into the design.
Update the dependency network between the programmes.
Update the dependency network between the projects within the programme.
Impact assessment on project controls.
Impact assessments on programme controls.
Impact assessment on physical assets.
Guidance:
Delivering the blueprint will need a range of projects to build the capability some may already exist and not require changes, there may be existing projects that will need to be changed to realign with the blueprint, and there will be new projects required.
Projects should have a clear line of sight to either benefits Blueprint or strategic requirements. If not, they should be considered for culling.
At this point the project dossier should be created, this will provide as much information about what each project will need to deliver. This will form the brief for the project when it launches, the links back to the blueprint and benefits for each project need to be defined.
The dossier should show how each project fits into the Tranche plan for context.
The key role of assurance during this stage is to check that the projects and the governance design will enable the achievement of the blueprint and benefits.
The size and shape of the project dossier will help to clarity the programme controls that will need to maintain control of the projects
Any short or long term impacts on physical assets and their management plans should now be clearer.
Input:
Programme Issue Register
Tranche Plan
Dependency network
Project Plans
Documents:
Links:
Output:
Project Dossier under version control
Change requests for project
Programme Issue Register
Benefits Management
Task:
Define the contribution of individual benefits by each project.
Undertaken gap analysis for non-project activities needed for each benefit.
Task:
Define the contribution of individual benefits by each project.
Undertaken gap analysis for non-project activities needed for each benefit.
Guidance:
These projects must produce the outputs to enable the benefits to be achieved. The Project Dossier should be aligned to enable the Benefit Profiles KPIs to be achieved.
The information for each project should explain how it will contribute to the benefits, or how it is contributing the capability that will enable the benefits.
The benefit profiles can now be updated to show which projects are contributing to which benefits and when the release activities will take place.
This is also an opportunity to undertake the gap analysis to identify activities that will be needed to deliver benefits that are not currently scoped for delivery by the projects.
Output:
Revised benefits realisation plan
Revised benefit profiles
Stakeholder Management
Task:
Ensure key stakeholders are consulted during the design and prioritisation of projects within the programme.
Identify the impact of individual projects on stakeholders.
Identify any new stakeholders to be engaged by the programme.
Stakeholders in newly define projects should be identified and included in communications.
Projects that will be prematurely closing should have specific communications plans.
Task:
Ensure key stakeholders are consulted during the design and prioritisation of projects within the programme.
Identify the impact of individual projects on stakeholders.
Identify any new stakeholders to be engaged by the programme.
Stakeholders in newly define projects should be identified and included in communications.
Projects that will be prematurely closing should have specific communications plans.
Guidance:
Stakeholder priorities and concerns should be delivered by the projects and their outputs.
This should also be factored into the scheduling as there may be other major change events within that part of the organisation.
New projects that are included in the project dossier will need to have an impact assessment on existing stakeholders and there may be new groups that will need to be profiled.
Projects that are prematurely closing could be unpopular, so care should be taken to make sure that this scenario is managed carefully through the project or programme communications plans.
Input:
Project stakeholder information
Stakeholder profiles
Communications plan
Project communications plan
Documents:
Communications Planning how2guide
Links:
Output:
Updated stakeholder profiles
Updated communications plan
Change requests to project communications plans
Planning
Task:
Project schedules should be linked to the programme tranches.
Create summary mandates for each anticipated project.
Initiate the closure of projects that will not be required.
Draft project mandates.
Map dependencies between existing and proposed projects should be mapped.
Task:
Project schedules should be linked to the programme tranches.
Create summary mandates for each anticipated project.
Initiate the closure of projects that will not be required.
Draft project mandates.
Map dependencies between existing and proposed projects should be mapped.
Guidance:
More detailed work on specifying the requirements for the projects will take place as the programme moves into delivery. At this stage, the Tranches should be defined along with the projects that were built into them. It should be possible to provide a more detailed analysis of the requirements from the early tranches.
For new projects, the scope, objectives and other parameters should be developed and included in the Project Dossier, these should be based on the blueprint and the associated inputs from benefit profiles.
Interdependencies between projects should be identified at this stage, this should be between existing projects and projects that are initiated in the future.
Existing projects may need to be formally aligned or changed to reflect their new direction, this should be included within the Project Dossier documentation.
If a new project is allocated to the programme whilst in delivery there should be an impact assessment on the project dossier and appropriate changes made to enable scope and dependencies to remain optimal.
Output:
Project Dossier
Risk & Issue Management
Task:
Focus on the cross project dependency risks to the programme.
Allocate programme risks mitigation actions to projects where possible.
Task:
Focus on the cross project dependency risks to the programme.
Allocate programme risks mitigation actions to projects where possible.
Guidance:
At this point the project plans and Tranche plan are coming together so the overall map of risks and how they relate can be created, there will be better visibility of dependencies as well.
There may be external risks and inter programme risks that can be better defined and improved mitigation plans can be put into place.
Programme risks can be mitigated by project delivery. Market and organisational capability to deliver the projects should be considered as a risk. Any ambiguity about costs should be seen as a risk.
Output:
Updated project risk register
Updated programme risk register
Resource Management
Task:
Analyse the resource requirements for the project delivery.
Identify key suppliers of resource of the projects.
Task:
Analyse the resource requirements for the project delivery.
Identify key suppliers of resource of the projects.
Guidance:
The projects will be major consumers of resources. As the project dossier has the core information about each project, it should be possible to make some estimates for resources.
The impact assessment on planned and existing projects should show what resources can be deployed or recycled.
If there is likely to be a heavy burden of resources, then this may be the right moment to undertake some market testing of supply routes for the provision of temporary resources at the project and programme level.
It is likely that there will be some early projects launching, particularly if there is procurement involved or urgent quick wins, so the resource management is formally starting at this point.
If project resources have not been formally inducted into the programme or are lacking programme management experience, this should be addressed now.
Input:
Existing project plans
Dependency Network
Resource Management Plan
Links:
Output:
Introduction arrangement for existing project team
Updated resource management strategy
Impact Assessment of existing projects
Update dependency network
Finance and Business Case
Task:
Financial estimates should be firmer and updated.
Initial costings for individual projects should be undertaken.
Task:
Financial estimates should be firmer and updated.
Initial costings for individual projects should be undertaken.
Guidance:
The cost of the project is a critical cost element of the programme and will represent a large proportion of the costs in the Business Case. At this point, there should be enough information to set a budget for each project.
Input:
Blueprint for the Programme
Benefit Profiles
PID
Documents:
Links:
Output:
Commercial
Task:
Initiate any major procurements that need to happen to support the projects
Task:
Initiate any major procurements that need to happen to support the projects
Guidance:
There may be a common requirement across a number of projects or one or two major projects that will need to undergo a major procurement with the constraints that an OJEU may bring.
If the requirement is clear then the procurement could start at this point.
Input:
Output:
Vision & Blueprint
Task:
The requirements for each project should be aligned with the Blueprint.
Stop projects that are not required by the programme to achieve the Blueprint.
Initiate any projects that may have a lead time.
Task:
The requirements for each project should be aligned with the Blueprint.
Stop projects that are not required by the programme to achieve the Blueprint.
Initiate any projects that may have a lead time.
Guidance:
The Blueprint is a core document for this piece of work. The sum total of the projects should be the achievement of the capability in the Blueprint.
A weak or poorly defined Blueprint will not provide the basis to develop the projects. The information for each project should cross reference and describe the linkage between the project outputs and the Blueprint capability.
The milestone will require the alignment between proposed projects and the programme Blueprint to be defined.
This is the point where projects that have clear requirements with a long lead time should be initiated. This could include, for example, a large procurement that is needed in Tranche 1.
A key output at the point is the dependency network. This is a technique that helps to illustrate how the various elements of the programme fit together, rather like a jigsaw puzzle. It is a key element of control as it shows how the inputs and outputs from the various projects fit together. It provides the basis for the programme plan critical path, as where one project is dependent on another, any delays would have knock-on consequences.
Output:
Senior Responsible Owner
Task:
Check all options have been considered.
Task:
Check all options have been considered.
Guidance:
This is an opportunity to gain some quick wins if some early projects can be mobilised, without compromising the programme integrity. It is also an opportunity to save resources from unaligned projects by terminating them before of alienating your senior colleagues. Some of the projects that are being closed may well be pet projects of your colleagues. Having a structured approach to analysing and prioritising projects will help your argument.
Input:
Output:
Theme tasks for Senior Responsible Owner:
Governance Structure
Task:
Ensure that project objectives are aligned with the programme.
Identify sponsors for the projects.
Approval project board structures.
Impact assessment on the programme board structure.
Update the dependency network.
Guidance:
This work should be led by the Programme Manager. Some early partnerships may be coming into place with suppliers, who may be able to provide expert input.
The governance of existing projects may need to change now and new projects will need at least a sponsor allocated, there may not be sufficient information to identify project boards at this stage.
There is also a danger that that sponsors may be overloaded, so try not to allocate more than one project per sponsor if possible.
The structure of the programme board may need to change as a result of the project dossier design and changes to sponsorship.
Inputs:
Documents:
Links:
Outputs
Business Change Manager
Task:
Ensure that the project requirements will be adequate to achieve your benefits.
Task:
Ensure that the project requirements will be adequate to achieve your benefits.
Guidance:
The projects need to be aligned to what you need to deliver in terms of benefits and transition, therefore it is essential that you are satisfied the Project Dossier is adequate for your needs.
Input:
Output:
Theme tasks for Business Change Manager:
Benefits Management
Task:
Define the contribution of individual benefits by each project.
Undertaken gap analysis for non-project activities needed for each benefit.
Guidance:
These projects must produce the outputs to enable the benefits to be achieved. The Project Dossier should be aligned to enable the Benefit Profiles KPIs to be achieved.
The information for each project should explain how it will contribute to the benefits, or how it is contributing the capability that will enable the benefits.
The benefit profiles can now be updated to show which projects are contributing to which benefits and when the release activities will take place.
This is also an opportunity to undertake the gap analysis to identify activities that will be needed to deliver benefits that are not currently scoped for delivery by the projects.
Inputs:
Links:
Benefits Management Techniques Page
Outputs
Stakeholder Management
Task:
Ensure key stakeholders are consulted during the design and prioritisation of projects within the programme.
Identify the impact of individual projects on stakeholders.
Identify any new stakeholders to be engaged by the programme.
Stakeholders in newly define projects should be identified and included in communications.
Projects that will be prematurely closing should have specific communications plans.
Guidance:
Stakeholder priorities and concerns should be delivered by the projects and their outputs.
This should also be factored into the scheduling as there may be other major change events within that part of the organisation.
New projects that are included in the project dossier will need to have an impact assessment on existing stakeholders and there may be new groups that will need to be profiled.
Projects that are prematurely closing could be unpopular, so care should be taken to make sure that this scenario is managed carefully through the project or programme communications plans.
Inputs:
Documents:
Communications Planning how2guide
Links:
Stakeholder Management Techniques Page
Outputs
Programme Manager
Task:
Prepare the high level requirements for each project and how it links to the blueprint.
Task:
Prepare the high level requirements for each project and how it links to the blueprint.
Guidance:
You should be able to develop the Dependency Network so that there is a clear understanding of how the projects fit together and the design is optimised. It is your responsibility to ensure that you have a clear understanding of what projects are required and who is developing them amongst the team. Some Project Managers may start to see the writing on the wall for their projects, so open dialogue is important.
Input:
Output:
Theme tasks for Programme Manager:
Management Control
Task:
Develop the project mandates for each project needed to achieve the blueprint.
Ensure that the control standards for projects are incorporated into the design.
Update the dependency network between the programmes.
Update the dependency network between the projects within the programme.
Impact assessment on project controls.
Impact assessments on programme controls.
Impact assessment on physical assets.
Guidance:
Delivering the blueprint will need a range of projects to build the capability some may already exist and not require changes, there may be existing projects that will need to be changed to realign with the blueprint, and there will be new projects required.
Projects should have a clear line of sight to either benefits Blueprint or strategic requirements. If not, they should be considered for culling.
At this point the project dossier should be created, this will provide as much information about what each project will need to deliver. This will form the brief for the project when it launches, the links back to the blueprint and benefits for each project need to be defined.
The dossier should show how each project fits into the Tranche plan for context.
The key role of assurance during this stage is to check that the projects and the governance design will enable the achievement of the blueprint and benefits.
The size and shape of the project dossier will help to clarity the programme controls that will need to maintain control of the projects
Any short or long term impacts on physical assets and their management plans should now be clearer.
Inputs:
Documents:
Links:
Management Control Techniques Page
Outputs
Risk & Issue Management
Task:
Focus on the cross project dependency risks to the programme.
Allocate programme risks mitigation actions to projects where possible.
Guidance:
At this point the project plans and Tranche plan are coming together so the overall map of risks and how they relate can be created, there will be better visibility of dependencies as well.
There may be external risks and inter programme risks that can be better defined and improved mitigation plans can be put into place.
Programme risks can be mitigated by project delivery. Market and organisational capability to deliver the projects should be considered as a risk. Any ambiguity about costs should be seen as a risk.
Inputs:
Links:
Risk & Issue Management Techniques Page
Outputs
Resource Management
Task:
Analyse the resource requirements for the project delivery.
Identify key suppliers of resource of the projects.
Guidance:
The projects will be major consumers of resources. As the project dossier has the core information about each project, it should be possible to make some estimates for resources.
The impact assessment on planned and existing projects should show what resources can be deployed or recycled.
If there is likely to be a heavy burden of resources, then this may be the right moment to undertake some market testing of supply routes for the provision of temporary resources at the project and programme level.
It is likely that there will be some early projects launching, particularly if there is procurement involved or urgent quick wins, so the resource management is formally starting at this point.
If project resources have not been formally inducted into the programme or are lacking programme management experience, this should be addressed now.
Inputs:
Links:
Resource Management Techniques Page
Outputs
Finance and Business Case
Task:
Financial estimates should be firmer and updated.
Initial costings for individual projects should be undertaken.
Guidance:
The cost of the project is a critical cost element of the programme and will represent a large proportion of the costs in the Business Case. At this point, there should be enough information to set a budget for each project.
Inputs:
Documents:
Links:
Finance & Business Case Techniques Page
Outputs
Portfolio Office
Task:
The project dossier should be put under change control at this point.
Task:
The project dossier should be put under change control at this point.
Guidance:
You may wish to define the level to detail that is required for each project and watch for overlaps with other programmes. There may be templates that you require to be completed as well.
Input:
Output:
Theme tasks for Portfolio Office: